Buyer Policy
Effective Date: August 19th, 2025
This Buyer Policy outlines the rights, responsibilities, protections, and limitations associated with purchasing materials and equipment on the Construction Marketplace platform.
1. Buyer Eligibility & Account Responsibilities
- Only registered users may make purchases.
- Buyers must provide accurate contact, billing, and delivery information.
- Buyers are responsible for maintaining the confidentiality of their account credentials.
2. Placing Orders
- Buyers may purchase items through the “,Add to Cart” feature and then check out and pay for the item(s).
- Orders are considered binding once payment is submitted.
- Buyers are responsible to review all listing details, images, and specifications before purchasing.
- The buyer can select “Make an Offer”, in which case a negotiation process will be initiated. Communications will come in the form of an email of which must be responded to in a timely manner or the offer will be automatically declined.
3. No Warranty by Platform
- Construction Marketplace does not offer any warranties, guarantees, or assurances on listed items.
- All items are sold “AS-IS” unless otherwise stated.
- Buyers assume full responsibility for verifying item condition, suitability, and safety compliance immediately upon receipt of purchase.
4. OEM or Manufacturer Warranties
- Some new or unused surplus items may still carry an original manufacturer’s warranty.
- Buyers are responsible for verifying the applicability of any OEM warranty prior to purchase.
- The platform is not responsible for facilitating or validating manufacturer claims.
5. Payment Process
- Accepted payment methods: Credit/Debit Card, PayPal, ACH Bank Transfer.
Buyers are responsible for all applicable sales tax, credit card processing fees, wire transfer fees, and any other charges or costs not included in the stated price of the products.
- Payments are processed securely and held in escrow until delivery is confirmed.
- Buyers are prohibited from engaging in unauthorized chargebacks and must resolve issues through the platform.
6. Shipping, Delivery & Inspection
- Buyer is responsible for any and all shipping arrangements and costs unless pre-approved in writing otherwise.
- Shipping fees are calculated at checkout.
- Buyer’s ship to address must be located within the continental United States
- Buyers must inspect items upon delivery and report damage or issues within 7 business days.
7. Returns, Refunds & Resolution
- Buyers may request a return or refund only for the following reasons:
- Item is significantly not as described
- Requests must be submitted through the Resolution Center with photos and documentation.
- Change-of-mind, incorrect fitment,ordered in error, or misapplication are not valid reasons for returns.
- Buyers are responsible for any handling and managing any shipping damage. claims filing with the shipping company they hired.
- It is recommended that you include shipping insurance along with your shipment(s).
8. Prohibited Buyer Conduct
- Buyers may not:
- Submit fraudulent claims
- Attempt to bypass the platform or transact off-site
- Harass or abuse sellers or support staff
- Engage in abusive return activity
- Violations may result in suspension, removal, or legal action.
9. Safety and Compliance Acknowledgment
- The buyer affirms they will inspect and, if necessary, re-certify items before use.
- Seller is not responsible or to be held liable for any product use infractions resulting in injury or any other incidents.
- Buyer is responsible for ensuring compliance with any applicable OSHA, ANSI, or local standards.
- Heavy equipment purchasers must ensure proper licensing and training for use.
10. Technical Support & Disputes
- For transaction issues, use the Resolution Center first by contacting us at admin@constructionmarketplace.net
- Most cases are resolved within 5 business days.
- For unresolved disputes, the matter may proceed to arbitration as outlined in the Terms of Use.
Buyer Protection Summary
- Escrow-based payments
- Verified sellers
- Resolution Center for eligible disputes
- Optional shipping insurance available at checkout
Disclaimer:
Code Compliance & Buyer Responsibility
ConstructionMarketplace.net provides a platform for buyers and sellers of construction materials and equipment. We do not verify whether items meet local, state, or federal codes or regulations.
By purchasing through this marketplace, buyers agree that:
- They are solely responsible for ensuring items comply with all applicable laws and codes where used or installed.
- ConstructionMarketplace.net, its affiliates, and sellers are not liable for fines, penalties, damages, or legal actions arising from non-compliance.
- Regulated items may include plumbing fixtures (e.g., shower heads over 2.0 gpm in California), electrical components, HVAC systems, and other materials subject to restrictions.
- Buyers should consult licensed professionals or authorities before purchase or installation.
By completing a transaction, buyers release ConstructionMarketplace.net and related parties from all liability related to code compliance or regulatory violations.
When Available Disclaimer:
Certain products, services, features, or promotional offers described on this website may only be available on a limited basis, in select locations, or while supplies last. Availability is not guaranteed and may change without notice. We reserve the right to modify, suspend, or discontinue any item or feature at any time, without liability. Your ability to access or purchase specific products or services is subject to current stock, vendor participation, and applicable eligibility requirements.

